Applicable Models

This information is for the following models:
  • KD-84X9000

About this download

IMPORTANT: This software is only for use with the products identified and sold in Middle East & Africa. Not all models are sold in all countries.

Sony has designed the BRAVIA® Televisions software update process to be customer friendly. This software update version PKG1.510GAF provides the following benefits:

Improvements over earlier version:

  • This software enables TLS1.0 to ensure security of internet applications, it adds reliability to already existing SSL3.0.
  • Improves the performance and stability of the Internet TV features.

How to Check if You Need the Update 

  1. On the TV remote control, press the MENU button to display the TV Menu.
  2. On the remote control, use the arrows to select the Settings menu. Press OK to select it.
  3. Navigate to the "Set-up" category and press OK to select it.
  4. Navigate to the "Product Information" and press OK to select it.
  5. The software version number will be displayed at the third row of the System Information screen.

Will my personal settings be deleted after the update?

  • All user settings will be kept.

Can I install an older version of Firmware? 

  • Installation of older firmware is not supported to ensure your TV set remains at optimum performance.

During the update process, the TV turns off?

  • It is normal for the TV set to restart during the update process. You may experience the TV set taking a longer than normal time for it to restart as it is installing the new firmware.

Important Notes 

  • Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the TV set to be unresponsive or to require repair.
  • Do not power off the TV or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the TV set to be unresponsive or to require repair.
  • If your television is connected to the Internet, the software may have already been updated.
  • If you decide to download the update, a USB storage device, such as a Sony® Micro Vault® device, or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If the software update does not automatically begin when you connect the USB storage device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions and the list of compatible USB storage devices.

File Info

File Name

  • sony_tvupdate_2012_1510_gaz_auth.zip

File Version

  • PKG1.510GAF

File Size

  • 93.85MB

Release Date

  • 2015-01-13

System Requirements

  • TV OS

Install

Details

Download and Transfer the Update File to Your USB Storage Device 

  1. Download the sony_tvupdate_2012_1510_gaz_auth.zip file to a temporary or download directory (please note this directory for reference) on your computer.
  2. Go to the directory where the file was downloaded and verify that the size of the sony_tvupdate_2012_1510_gaz_auth.zip file is 98,407,359 bytes.

    a. Right-click the sony_tvupdate_2012_1510_gaz_auth.zip file, and click "Properties".
    b.. On the "sony_tvupdate_2012_1510_gaz_auth.zip Properties" screen, verify that the "Size:" listed is "98,407,359 bytes".
    Note: The "Size on disk:" listed may be different. That is normal.
    c. If the file size is different than the "98,407,359 bytes", please download the sony_tvupdate_2012_1510_gaz_auth.zip file again.
  3. Extract the update file from the sony_tvupdate_2012_1510_gaz_auth.zip file.

    For Microsoft® Windows Vista® or Windows® 7 operating system: 
    a. Go to the directory where the file was downloaded and right-click the sony_tvupdate_2012_1510_gaz_auth.zip file, and then click "Extract All.
    b. At the "Extract Compressed (Zipped) Folders" window, click "Extract"
    c. A new folder will be created called sony_dtv0FA20A03A0A3_00061201"

    For Windows XP operating system: 
    a. Go to the directory where the file was downloaded and right-click the sony_tvupdate_2012_1510_gaz_auth.zip file, and then click "Extract All.
    b. At the "Extraction Wizard" dialog box, click "Next".
    c. Click "Next".
    d. Click "Finish".
    e. A new folder will be created called sony_dtv0FA20A03A0A3_00061201"

    For Macintosh® OS X operating system:
    a. Go to the location where the file was downloaded and double-click the sony_tvupdate_2012_1510_gaz_auth.zip file.
    b. A new folder will be created called sony_dtv0FA20A03A0A3_00061201"
  4. Make sure the compatible USB storage device is formatted with FAT32 file system and connect it to your computer. View formatting instructions and the list of compatible USB storage devices.
  5. Transfer the update folder to the USB storage device:

    Important notes:
    - Make sure that there is enough space on your USB device.
    - The update will not be performed if the folder structure, name of the folder, or name of the file inside the folder is modified.

    For Windows® XP operating system: Go to the directory where the folder was created, right-click the sony_dtv0FA20A03A0A3_00061201 folder and, from the menu, click "Send To...", and then click the drive (E.g. Removable Disk E:) that represents your USB device. The update folder will be copied onto your USB device.

    For Macintosh® OS X operating system: Drag and drop the sony_dtv0FA20A03A0A3_00061201 folder to the root folder of the USB device.

    Note: The update will not be performed if the folder structure, name of the folder, or name of the file inside the folder is modified.
  6. Remove the USB device from your computer.

Updating the Software 
Note:

  • The software update takes approximately three minutes to complete. During the update process, the screen on your BRAVIA television will display progress information, or may be blank. This is normal.
  • Do not turn off the TV set or disconnect it from the power supply during the update process. Doing so may damage your TV set and make it unusable, and would require a repair.
  • Do not press any other button, except as instructed, until the update is complete. Doing so may damage your TV set and make it unusable, and would require a repair.

Please do not remove the USB storage device until the update is complete.Unplug all of USB devices from 2 of USB inputs on your TV before starting firmware update.

  1. Power on the TV.
  2. Insert the USB storage device into the USB port located on the side of the TV.
  3. Press the HOME button on the Remote Commander to display the Home Menu.
  4. Navigate to Settings category and press OK to select it.
  5. Navigate to Setup and select it. Navigate to Software Update and select it, and USB and select it.
  6. A series of different messages will appear on the TV set. Please follow the on screen instructions.
  7. During the update the PIC OFF/TIMER indicator slowly flashing amber, and the STANDBY indicator is red.
  8. After several minutes, when the firmware update is completed, a message is displayed on the TV set.
    The software update is completed.
  9. TV will turn off automatically and then turn back on to complete the update.
    CAUTION: During the firmware installation process, do not remove the USB device, or switch off the TV set or remove the power.
  10. After the TV turn on, safely remove your USB device from the USB slot

To check the TV firmware version:
Please follow the steps below to verify that the software was successfully updated:

  1. On the TV remote control, press the HOME button to display the TV Menu.
  2. On the remote control, use the arrows to select the Settings menu. Press OK to select it.
  3. Navigate to the Set-up category and press OK to select it.
  4. Navigate to the Product Information and press OK to select it.
  5. The software version number will be displayed at the bottom of the System Information screen. If your software version is PKG1.510GAF, your TV has been correctly updated.

Troubleshooting

  • Either message "An error occurred during the software update" or “Software cannot be updated using this USB device” is displayed on the TV front panel display.
    Please proceed with the following procedure:
    1. Verify your USB device is in good working order and follow the download process again.
    2. Turn off the TV by pressing the POWER button on the TV set.
    3. Press the POWER button again, and proceed with the installation process again.
    4. "No newer version of the TV software was found." is displayed on the TV front panel display. Your TV set already has newer firmware installed.