Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript.

Welcome to Sony Support

Where is the model name located on my product

Important Information

Select your product type

Recommended Articles

Important Information

Notice to customers using Wireless Stereo Headset, WI-SP510 – Updated on 25th Nov 2021
Notice of Replacement program for affected SF-M series, SF-M series TOUGH specification, and SF-G series TOUGH specification SD memory cards - Updated on 20th Feb 2024
End of support notification for products using the Windows 7 operating system
Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1 - Updated on 5th Nov 2019
Notice to owners of E-mount lens FE 16-35mm F2.8 GM “SEL1635GM” for Interchangeable Lens Digital Cameras α - Updated on 28 Mar 2023
AACS Key distribution for WinDVD BD ver.10 Ending
IMPORTANT ANNOUNCEMENT: VAIO Care Premium Tools Service Ending September 2020
Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
Notice to owners of BRAVIA KDL-60W850B/ KDL-70W850B
Termination of Track ID, Music Search, Video Search on Sony 2011 and 2012 BRAVIA TVs
Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
Termination of Serial Abtak service on Sony 2016 through 2018 BRAVIA Android and non Android TVs
Notification of system software updates for customers using the α7R III (ILCE-7RM3) and α7 III (ILCE-7M3) interchangeable lens digital cameras
VAIO Driver and Software Downloads Ending - Updated on 7th July 2020

Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Repair Services
Learn self-fix information and check service centre locations here.