Product Reviews

Bought these almost 4 months ago, and I WFH. They are great at canceling out back ground noise for you using the headset, but not your background noise while talking to clients. Clients tell me they can hear everything, from typing to a bird chirping outside. Trying to find something that is much better. Hate I spent all this money for them not to cancel out my background noise for my clients. They are comfortable but do not recommend for working at home.

The headphone was ok but would not pair with the Inzone software so I could not adjust it to my liking. The H9 series II could connect so I had to return it to Sony. I purchased the H9 II headphones instead.

I bought these a couple of weeks ago, and so far, so good. For the price point, I was looking for something with a bit more punch, although they offer crystal-clear sound, which is what you want & they can be adjusted in the Inzone app via a PC download, but as far as I'm aware cannot be transferred the settings over to the ps5. These just seemed a bit flat for me in the bass section via Bluetooth, not gaming. Now, I do have hearing problems, so that could just be me. That being said, they do feel top-tier, lightweight, and comfortable, flip to mute mic, The noise cancellation is excellent with great 360 Spatial Sound, with a whopping 30 hours of battery life. The microphone seems a bit flat. All in all, great immersive sound quality, very comfortable, great design, great drivers leading from the xm series which make these great also.

After connecting to the PlayStation, the blue light does not stop

This headset will not stay in my head if I’m doing anything other than sitting still! I try to do chores wearing these and I can’t change position at all otherwise they’re falling off. They make me look like I work for air traffic control and are certainly overpriced for what they are.

connecting to bluetooth and ps5/pc is very nice. after 2 years, still working well and nothings broken. good quality. though you will need to connect it to a pc to change audio settings. default are fine though.

Best head set I have owned literally connected to all my devices and easy to navigate while gaming!

6 months ago I purchased a pair from Best buy. The microphone stopped working in month 5 due to a design flaw in the moldable boom. Then the padding cover comes loose on the crown of the headset. I wouldn't recommend these headphones there are better quality for the same money.

I bought this for my 15 year old son for Christmas and after 2 weeks of use the microphone started having issues. There is static so bad coming through the person on the receiving end and coming threw the speakers. This makes the headset useless since he playes with friends 95% of the time and can no longer use the mic.

I bought these thinking that it was going to be good but for the price that they were. I was wrong although the sound they are good, not the best but good and not for that price now this is my third pair that I have to send back because the built of these headphones are trash. I’ve had three pairs going onto fourth within a year and owning them. The speakers were fine at one of them. My mic went out, but they need to really really fix this. I had to buy an extended warranty because of knowing how bad the housing of those speakers are Sure that will be the last time I buy these pairs because they’re all better things out there. I hate to say this about them or write this review about them, but it’s the d. truth.

Great product works really well with my PS5, Really great buy.

I bought this in February, the design is top notch and the sound is fantastic. My main complaint is the battery life on mine is already very short with the sound cutting in and out regularly now, Hopefully I can find a replacement to get back to normal.

I bought these headphones 1 year ago and I can honestly say these headphones are fantastic! Extremely comfortable and in fact deliver sound quality. While I play Black Ops 6, I have my headphones connected to my Bluetooth on my XPERIA 1V. I highly recommend these headphones to anyone! I just downloaded the software to utilize the headset with my Laptop. Awesome software! The cushions on the headphones are GREAT QUALITY! I wipe mines down every now and then with Antibacterial Pledge Multisurface Cleaner Spray. Plus they look Fly!

One of the best purchases I have ever made. When I tried the noise cancelling function and the 360 ​​spatial sound, I found a big difference. Its value is very justified. I like that the size fits very well. I think I have found my favorite headset of this season.

Everything about these are perfect but I hate how you can’t mute them unless you physically put the mic down

Had for about 1 year now, super headset, highly recommend

Excellent noise cancelling and the worst sound quality. I have bought it for play games and listen to music. Sometimes sound is freezing when I play on my Playstation 5 and when listen to music on my PC. It is very disappointed purchase.

A friend suggested I bought these, and I'm so glad I did. They cover my ears completely, are comfortable and have a good loud volume and bass. I also like that you can lift the boom mike up to mute yourself.

Initially I like the H9's. The 3D sound quality was great and the noise cancelling was acceptable. However, after less than a year of use, the foam part of the headset began to separate from the frame. After a while it came all the way off making the headset very uncomfortable. Also, on PC the INzone software would not sync so I there is no way I can adjust the settings. And at a $300 price tag these problems should NOT exist! I definitely would not recommend.

I love the sound and everything but the material are not good

Bought for the PS5 but has become my PC headset too. Great quality sound, but also very comfortable even with my big head and glasses on.

Brilliant fit for my big head and comfortable to wear, sound quality is very good and fits well on my big ears.

I have had several headphones over the years, Pulse 3d, gold and most recently A50 gen 2's. The A50's were really nice, had them for 8 years, but the mic finally went out. I picked up the H9's and they are equally as nice, they don't adjust as small (for younger kids) but they fit adult heads well. Sound quality is excellent, I would like to see Dolby added to compatibility, but the 360 audio is good. Mic picks up nice and is crystal clear. Integration into the PS5 is pretty much seamless, with the usb stick. That was always the gripe with astro's, having to use the mix box and with PS5 losing the optical, having to add another intermediate box (which ultimately causes connectivity issues when using a receiver). H9 is a bit heavier, but not terrible. Overall, very nice headset and there are minimal cons to them.

Bought these a few days ago never owned a expensive headset but did jot know what I was missing. Great sound and quality, and the noise canceling waw

Just bought these headphones, they are almost everything I could want with a head phone Pros: sounds excellent, comfortable, noise cancelling works great, connects to my phone and to my PC. So in between games I can watch videos and it plays thru the headset. Cons: the mic is trash. It works but I get complaints from other players that my voice is hard to make out and it blends the words together. Compared to my older headset the group I regularly play with tell me that I am hard to listen too now. I have tried playing around with mic settings with no change. I did see that there were other people complaining about the same issue online. If I don't eat it resolved I will more than likely return the headset because this is a deal breaker.

The H9 haha well I’ve had these headphones for about to be a year in a month or two and I’ve had to exchange them about to be three times. The two times had to be the headband thing it kept coming off. Now the mic isn’t working properly. The headphones work good as far as hearing things it’s just the cosmetic things that sucks in my opinion. Man I’m hoping they fix these headphones.

The anc is alot better than the arctis pro wireless..sound quality and build quality not as good but it's still more than good enough for gaming. I sent my arctis back in favour of these just for then anc alone. My only negative really is your head can get a little sore over long periods as the headband cushion is very soft

Don not attempt to update using INZONE hub... The update process will brick the dongle

I bought this headset Sony INZONE H9 Noise Cancelling Wireless Gaming Headset 4 months ago Pro : Good sound, noise cancelling and mic Amazing conectiviti (u can have your phone PS5 or PC conected at the same time and works amazing. Great battery 100%. Very confortable to wear them even for period long time Con: They dont look that premium for the price you pay (the balck ones looks cooler) Custumer Service and warrnty is wortless = 0 = nada. Leather coming away from headband, not covered under warranty repair as it’s deemed physical damage.All I did was wear it on my head for a couple of hours in the evenings… 4 months in and it fails… and to add insult Sony want to charge insane amount of money for their manufacture problem. 42 £/h. For this reason, I do not recommend them to anyone. better with another brand, less prestige, cheaper, and less hassle. Will be my last product from Sony. Good luck!

Got to say these headphones are fantastic. Don’t feel heavy even after gaming for a few hours. Battery lasts ages and the sound is very impressive! Hear every footstep around you.

Sound and noise cancelling performance is nice but, my god, Sony, why is there no native PS5 app when it's one of the headline features? Having to find and use a PC to customise the EQ and other settings is an oversight. Also, the notification sounds (turning off and on) sound like a broken stylophone. Why is there no announcer lady like on my Sony XM5 headphones? The comfort, sound and noise cancelling performance are all top tier (once you can set them up, using a PC). I paid about £100 for these. If I'd have paid full price (£269) then I would be livid at these rough edges. MAKE A NATIVE PS5 APP YOU DUMBOS

Bought these headphones but the leather on the headband came apart many people have been having this problem and I mean a lot of people love the headphones but man the headband will come apart be aware

I bought these to use with a PS5 and a PSVR2. The audio quality is a significant improvement on the ear buds that are supplied with the PSVR2, especially with the 3D effect which is quite convincing. I can where them comfortably for a long time. The only thing that stops me from giving it 5 stars is the price. There are other options for cheaper that give the same comfort and audio quality. Still a recommended set of headphones for my usage, and I'm happy that I went with them over the competition..

I bought these head phones 7 months ago. love the sound quality and mic. but the soft cushion and leather part has come apart. I hate to tape it to keep it on. but other than that I use it almost daily.

DO NOT SPEND £300 on a pair of headphones with a known design flaw which Sony do not accept as a reason for return. These need a full redesign to improve the quality of the headband, as getting a new set kicks the issue further into the future. I am extremely disappointed that the headband foam fell off within months and there is no recourse from Sony to accept the issue.

The sound quality is really good, the 360 sound is noticeable at first but not once you’re used to it, is really good for gaming. The duel sound between dongle and Bluetooth connected to 2 different devices works well no issues Super light so comfy for long time wear, I had no issue wearing these for 8 hours straight the ear pads are really nice and comfy The sound profile scan of your ears - I’m not sure exactly what it changes or does as I didn’t notice anything drastic. Hard to tell when it’s low battery until it’s near death but they charge quickly. There are no mic settings, so it tends to pick up external sound sometimes or other sounds that you can filter out with other headsets. Mic Quality is pretty good from what my friends say A bit bigger than some other headsets but smaller than others but fine when sitting gaming just don’t bend over dramatically

I have only had this item a few weeks. Quite bulky & heavier than I would like however quite comfortable up to about 30-40mins then ears / head gets hot and uncomfortable. Sound quality is good, handy noise cancelling which reduces other noise distractions. Overall build quality is plasticky and does not feel premium however quite a solid unit just a bit too bulky.

Was so excited to try out got home opened it set up to my ps5 and only one side worked even hooked up to my pc to update nothing trying resetting nothing sad day

I bought this a month ago, I cant begin to tell you how much I love the surround sound quality, even though it is not a music headphone, it is exceptionally good with the stereo and surround sound. Treble and bass are excellent as well, overall it is a well spent product for dual uses, if you are using for music, gaming and even conference calls. Last but not the least, I love the colours of the headphone, very PS5. Iconic look ;)

I was very skeptical buying this headset but found myself enjoying the headset fast with its dual audio input and easy to use features also the comfort of the earmuffs. The only set back is i wish they had a better battery life.

The headphone sounds great and is perfect for positioning in gaming. Spatial audio feature kinda works better when it's not on, and sound was not as good for music/videos as I hoped it would be. I wish it had aux in and for the mic arm to be removable. That would've made it the perfect headphone for both gaming and daily. Mic is already crackling after less than half a year of use, so it's dissappointing for the money I paid for it.

Bought a month ago, fell in love immediately. Noise cancellation is perfect, the hub is great to make the EQ perfect, and the compatibility between PS5 and PC is awesome too. Sony adding their perfect sound quality to a gaming headset is just what was needed.

This product worked pretty good up unti last week. The audio works perfectly fine but the cushion and fabric that kept it in place has torn completely off. I've never had this issue before. It just sort of came out a random day and I tried to keep it together for a little while, but now I can't use them anymore. Otherwise, the audio quality is fantastic and the noise cancellation is pretty solid. I've had them since July. I hope to get a replacement.

This headset is amazing, you can totally block out the sound around you for a more emersive experience. A bit on the expensive side but worth the money. You can alter sound settings easily on the app to further enhance your experience. I've never owned such a superior headset until now. Easy to use and to connect, fantastic battery life. Clear, crisp and microphone quality is amazing! Overall best thing I've purchased for my ps5!!!

Compared to 3d pulse headset which is good these are an improvement obviously considering price differance. They are more comfortable and feel lighter on the head. There is a notice improvement in sound quality and 3D audio. I do like these so if your happy to pay the price I'd say go for it. Also gave them a go on my PC and the inzone app give's you much more choice in tweaking the sound to your liking but unfortunately this doesn't carry over to PS5.

But this is my second pair since December 18th 2022 that I received the first one. And they started having some static sound “which is really annoying”. I send them back to Sony and they would send me a new one which they started to have the same issue. I’ve tried everything to see what is the problem but nothing seems to be it, they just keep the static noises while playing.

If you're buying this headset for PS5 you can't update it unless you have a Computer

I bought this recently and whilst the actual headset is great and I love the ANC the build quality is poor especially for a premium cost product. I have had the headset for a couple of months and already the material covering the foam on the headband has come away. This appears to be a common problem judging by other reviews I have read

I bought these when they released and for 5 months of general usage this was great the discord chat function working like a charm. Then, overnight the headband became undone. Effectively stopping usage completely.

I've had three headsets in the last two years. The last were Bose. They sounded the best of the three, but developed a short circuit after I knocked the volume control off my desk a number of times. Before that I had Sennheiser. At first, I was disappointed with the Sony headset, because they sounded flat, but after I downloaded the INZONE hub software and made some tweaks, they sound almost as good as Bose. Best of all, they're wireless and they seem to be the sturdiest of the three.

I bought the H9 close to when it released in the US, and it was amazing. The audio quality is pretty good and the features are even better. Problem is that the synthetic leather is NOT made to last. The leather keeping my headrest in place came off less than 3 months after purchase, and only moderate use. I called Sony support for a warranty replacement as this absolutely should not have happened only to be told that it is considered normal wear-and-tear and that they would not be providing me any help whatsoever. I was, however, invited to repurchase so that I didn't have plastic claws gouging my skull. Instead I bought some double-sided tape, rubber bands, and paper clips, and MacGuyver'd it to a place wherein it is once again wearable.

I bought this item in July and it was replacing my older Bluetooth headset that was gifted to my brother, as an owner of the WH-1000MX4's I thought these would have the same quality of build and yeah I was impressed with the sound, the Bluetooth was clear, at first the microphone was not great but after the update to the headset, this has improved. The Dual Bluetooth is an awesome feature for keeping tabs on my mobile notifications or use my tablet as another screen to watch YouTube while on my PC. I own a PS5 so the design is closely related to that and looks really clean, the LED rings are good but you cannot see them while wearing so are kind of pointless to a normal user. The major downside for these is the headband, it does not have wrap around material like the XM4's, it is glued by the manufacturer to the plastic band at the top and after normal use, this has come away and is currently going through the repair, very disappointed with this part, hence the reason for the rating, this is not the quality I come to expect.

Noise canceling is okay I guess but doesn't really do much, but the sound is amazing and it matches my ps5 pretty good.

Bought the new H9 for SIM racing in the man cave that happens to be a conservatory and with the rain making the room noise I need the support of noise cancelling that I didn't have on my Steel Series headphones - and the the noise cancelling is great making such a difference.

This headphones are great but if you let it drop...forget about it. You can find better quality headphones for the same price or less. If you buy this you're just paying "the sony tax".

Finally decided to upgrade to a wireless pair of headphones from my trusty Astro A40s. I'm extremely happy with the upgrade. The ease of access from swapping out a USB from my PS5 to my PC is great. The headset is extremely comfortable. If I'm wearing my glasses the Astros had a better material to accommodate the frame. With the Sony pair the seal breaks too easy and ruins the immersion if I'm chewing or have glasses on. My only other complaint is that if the Bluetooth is on but I've disconnected my phone the headset flashes blue nonstop. It's extremely annoying and needs an update to stop if possible.

I brought this headset to be used with my ps5 after my pulse headset started to die. Sound wise this headset is great, the quality is amazing. I can also connect to both my phone and my ps5 at the same time which is pretty cool. The only downside I've had so far is the mic quality. After I changed headset all my friends online said the quality was trash. I don't know if there's a way to change this, I have had a look at the sensitivity setting with no luck

The headset is lightweight and I can wear it for hours. Talking to friends online, they say I sound much better. I'm still getting acquainted with the controls, but I had to knock off one star because turning on the headset is much harder than it should be.

These are by far the best gaming headphones I have ever had. Sound is crystal clear and sounds have depth as if coming from the room and not on your ear. Headphones are completely wireless and battery lasts What feels like eternity! Headset has great volume control, but loudness is not needed with the noise cancelling ear cushions. Comfortability of the headset is also 5 stars from the first time I wore them to the 100th time.

There is so much versatility with the Inzone H9 headset. Between the Bluetooth connection and the USB dongle you can even connect to multiple devices at the same time. Overall, there is definitely above average sound quality. The 360 degree sound gives a major step up on combat games. The ability to hear exactly which direction footsteps are coming from are phenomenal. Battery life is pretty good, around 30 hours on a single charge.

The Sony INZONE H9 Wireless Gaming Headset is great! The headset was already charged and ready to use right out of the box! The headset synced effortlessly! The sound quality is phenomenal and the noise-canceling feature is effective. My teenage son has since taken the headset to use for gaming as well as playing his piano and is incredibly happy with the quality of this headset!!

These headphones are very sleek and stylish. I really like the modern look of these headsets compared with others. I am not an audiophile, but I do think the sound quality was pretty good. The average gamer should be overall happy with them. The battery is good and lasts a long time, with the option to use them while plugged in and charging. One of my favorite features is the ability to raise the microphone to mute.

Very comfortable, good quality audio, looks nice and matches the rest of my Sony products.

So immersive and the sound is out of this world. The headphones are large but extremely comfortable and able to really produce life-like sounds in games. Playing 1st person shooters is a breeze when you can hear every footstep and distinguish on which floor and direction they are coming from. 10/10!