Article ID : 00118117 / Last Modified : 11/04/2018

The color of the image is not correctly displayed in the camcorder.

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Check the following if the color of the image is not correctly displayed.

  • This may occur if NightShot or NightShot plus for high-sensitivity recording is activated.
  • Check the setting of the White Balance feature of the camera.
  • If the Auto Back Light function is activated, the camcorder adjusts the exposure towards plus, and it may make the image displayed bright or whitish. If your camcorder has a function to change the Auto Back Light setting, change it according to the subject.

If the issue is still unresolved, the product may need service.