Article ID : 00071823 / Last Modified : 28/12/2018

BRAVIA does not appear on the screen of a Screen mirroring or Wi-Fi Direct compatible device.

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Check the following if BRAVIA is not displayed on the screen of your device that is compatible with either Screen Mirroring feature or Wi-Fi Direct feature:

For devices that are compatible with Screen mirroring
Please make sure that the input of the TV is set to Screen Mirroring.

NOTES:

For devices that are compatible with Wi-Fi Direct

  • For Android TV™:
    For Android™ 7.0 Nougat or earlier, please check Wi-Fi Direct is set to On by following:
    1. Press the Home button on remote control and select Settings.
    2. Select Network in the NETWORK & ACCESSORIES category.
    3. Select Wi-Fi Direct.
    4. Select Wi-Fi Direct, then set to On.
    5. Select Wi-Fi Direct Settings.
    For Android 8.0 Oreo™, select Wi-Fi Direct Settings.
    1. Press the Home button on remote control and select  Settings.
    2. Select Network in the NETWORK & ACCESSORIES category.
    3. Select Wi-Fi Direct.
    4. Select Wi-Fi Direct Settings.
  • For other TV:
    Please make sure that Built-in Wi-Fi and Wi-Fi Direct settings are set to On. These settings can be changed from the menu of the TV.


If the steps above did not resolve the issue, follow the steps below:

  • For Android TV:
    NOTE: 
    Android 8.0 Oreo or later does not have the following settings.

    If the TV is connected to the network by wired LAN, please change the connecting channel by following:
    1. Press the Home button on remote control and select Settings.
    2. Select Network in the NETWORK & ACCESSORIES category.
    3. Select Wi-Fi Direct.
    4. Select Advanced settings.
    5. Select Band setting.
    6. Select Manual.
    7. Select a Channel.
  • For other TV:
    1. Make sure the TV and wireless router (access point) are not connected using a 12 or 13 channel frequency. If the wireless channel is set to that frequency, BRAVIA will not appear on the compatible devices.
      NOTE: Contact your Internet Service Provider (ISP) for assistance with verifying this setting.
       
    2. Change the wireless channel frequency of your wireless router between 1 ch and 11 ch.
      NOTE: Refer to the manual of your wireless router for detailed information regarding how to change the wireless channel frequency.


*Android and Android TV are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group.