Article ID : 00126079 / Last Modified : 07/05/2018

The menu options or functions of the audio system are not displayed in the Music Center (SongPal)

The audio system does not respond with Music Center (SongPal).

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The following maybe experienced when using the Music Center (SongPal) application with the audio system:

  • The menu options or functions of the audio system are not displayed on the mobile device.
  • The audio system does not respond with Music Center (SongPal).

These issues may occur if the connection between the audio system and the Music Center (SongPal) application was not properly configured or established.

To resolve these issues, reconnect the audio system with the Music Center (SongPal) application in your mobile device by following the steps below:

  1. Turn OFF the network and BT STBY feature of the audio system.
  2. Delete the audio system information from the application, and then reconnect the audio system with the Music Center (SongPal) app.