It takes time to for contents from a mobile device to start playback via the home network.
Depending on the usage environment, playback may take some time.
The following operations may improve the situation:
-
Confirm whether the Wi-Fi connection from the wireless router is strong enough. Put the router (or access point) as close as possible to the TV. However, keep 1 m of separation.
-
If there are multiple wireless routers (or access points) in the area, signal conflict may be occurring. Try stopping any unnecessary wireless routers (or access points).
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product. Currently available only for United Arab Emirates, Saudi Arabia, and Pakistan
