If you cannot view or stream videos from YouTube app, Netflix app and other Internet video services, install the latest software update for your TV to resolve the issue.
NOTE: To automatically download software updates, set the Automatic Software Download setting to On .
Visit our Community and share your experiences and solutions with other Sony customers
For information on Sony warranties
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product. Currently available only for United Arab Emirates, Saudi Arabia, and Pakistan