Article ID : 00200474 / Last Modified : 03/02/2022Print

The Sound Bar and TV are not linked via Bluetooth connection

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If the power of the unit does not turn on even after turning on the power of a paired TV or if the TV's sound is not output even after pressing the TV button on the remote, check the following.

    After trying a different input of the unit, or if establishing a Bluetooth connection other than the TV, the unit may not automatically connect to the paired TV. Try to establish a Bluetooth connection with the TV using the following procedure.
    Example: Pairing with Sony's Android TVs:

    1. Turn the TV on.
    2. Press the HOME button.
    3. Select Settings.
    4. Select Bluetooth settings.
    5. Select Add device to put the TV in pairing mode. A list of available Bluetooth devices will be displayed after a few minutes.
    6. Select the Sound Bar from the Bluetooth menu and perform pairing registration.

    NOTE: For details, please check the instruction manual of your TV to establish a Bluetooth pairing connection.