Article ID : 00226400 / Last Modified : 24/04/2022

Sometimes nothing happens when I say "Ok Google" to the TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article.

    1. Check the TV position setting.
      1. Open the Settings screen. How to access Settings
      2. The next steps will depend on your TV menu options:
        • Select Display & SoundSoundTV positionFront Position Style or Back Position Style/Wall Mount.
        • Select Display & SoundSoundTV positionTable-Top stand or Wall Mount.
        • Select SoundTV positionTable-Top stand or Wall Mount. 
    2. Say "Ok Google" clearly and louder than the TV sound.

    NOTE: If the room is too noisy, move closer to your TV or use the MIC button on the TV remote control.

    Related article:

    Supported languages and how to use the built-in MIC (only TVs with a built-in MIC)