Article ID : 00267915 / Last Modified : 03/09/2021

Sound is interrupted when the neck band speaker is connected to a computer.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If the sound is interrupted while talking (HFP profile connection) on the computer, disconnect any other Bluetooth devices that may be connected to the computer.