Sony Support

Article ID : 00303955 / Last Modified : 11/03/2025Print

BRAVIA Core app Shows Network connection Error

    Bravia Core App error pops up,” network connection error” while browsing contents, when the TV menu is in Arabic Language

    Error Message

    Solution: Update the BRAVIA Core app to the latest version 

    Update Message

     

    How to update: 


    1- Search for BRAVIA Core

    Step 1 to update

    2- Click to open the App

    Step 2 to updatex

    3- Click on Update

    Step 3 to update

    Affected models: A95L, A80L, X95L, X90L, X85L, X80L, X85BL, X81BL, Z9K, A95K, A80K, X95K, X90K, X90BK.

    How to check BRAVIA Core version number?
    In the BRAVIA Core app Settings → Help and About → Version

    version number

    What’s the latest BRAVIA Core version number with fix?
    Latest App Version is 3.2.4

    If the issue still exists, you may need to contact the nearest Sony Authorized Service Center.