To pair the headphones after replacing or purchasing one earbud, follow the steps below.
Before you start
- Install the Sony | Sound Connect app on your mobile device.
- Charge the earbuds for at least 1 hour.
Delete the Bluetooth pairing information from your mobile device
Remove the previously registered pairing information from the Settings menu.
Note: Menu names may vary depending on your mobile device and operating system version.
- For an Android device
-
- Open Settings.
- Select Connected devices or Device connection.
- Under Saved devices, locate the headphones. If they are not displayed, tap See all.
- Tap the Settings icon (gear icon) next to the headphones.
- Tap Forget → Forget device.
- For an iPhone
-
- Open Settings.
- Select Bluetooth.
- Under My Devices, tap the Info button next to the headphones.
- Tap Forget This Device → Forget Device.
Initialize the headphones
- Place both earbuds in the charging case, and leave the charging case lid open.
- Press and hold the initialize button on the back of the charging case.
- Release your finger within 5 seconds after the indicator on the charging case starts flashing in orange.
- When initialization is complete, the indicator on the charging case flashes green 4 times. Proceed to the next section.
Check the status of the headphones and complete the setup
- Take the Right earbud out of the charging case.
- Bluetooth pairing starts automatically. Use your mobile device to complete the connection.
- Check the headphones' name displayed on your mobile device.
- If LinkBuds Clip is displayed: You do not need to perform Step 8 or the subsequent steps. Take out the Left earbud to use both earbuds.
- If LinkBuds Clip _R is displayed:
Go to Step 8.
- Start the Sony | Sound Connect app.
-
Check the software version of the headphones.
Refer to the support website to check the headphones' latest available software version. - Put the Right earbud back in the charging case.
- On the mobile device, delete the headphones' Bluetooth pairing information.
- Take the Left earbud out of the charging case.
- Bluetooth pairing starts automatically. Use your mobile device to complete the connection.
- Start the Sony | Sound Connect app again.
-
Check the software version of the headphones.
Refer to the support website to check the headphones' latest available software version. - Put the Left earbud back in the charging case.
- On the mobile device, delete the headphones' Bluetooth pairing information.
- Setup is complete. Pair the headphones with the mobile device, and then start using them.
Note: If you changed the language settings in the Sony | Sound Connect app, set your preferred language again.
If the update does not complete, refer to the following article: The software update for my headphones doesn't complete. Once the issue is resolved, return to the Delete the Bluetooth pairing information from your mobile device section and resume the procedure.