MHC-GN1300D

Included components may vary by country or region of purchase: SS-WGV1300D, HCD-GN1300D, SS-RSX1300D, SS-GN1300D, SS-CT1300D, RM-AMU051

Specifications

Questions & Answers: 64

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Bluetooth connection disconnect, sound cuts, music stop or noise occurs from the headphones or speakers.Make sure your device has the latest firmware installed. The latest firmware can be found under the Firmware/Software section of your product support page. If you are using either of these models WF-1000XM5, WF-1000XM4
[VIDEO] Sound enhancements on the Music Center AppLooking to get the most out of your Sony speakers? Hang out with Simeon as he covers the sound enhancement features of the Sony Music Center app. To learn more about Music Center mobile app, click here sjehMecbzmg
Unable to use the multi-room group feature with the Google Home app, or the multi-room group has been deletedThis can occur if you are using any of the following models. Update the device to the latest version to resolve the issue. HT-A9 HT-A7000 HT-A5000 LF-S50G SRS-RA5000 SRS-RA3000 SRS-XB402G SRS-XB501G SRS-HG1 SRS-HG2
[VIDEO] How to Customize Your Audio Using the Music Center AppEnjoying your wireless Bluetooth speaker from Sony, but want to tailor the audio experience to your specific tastes? Hang out and learn how you can adjust your compatible speaker’s bass, mids and treble to suit
Where can I purchase the remote control?If you are looking to purchase a new remote control, you can visit your nearest service center.
What types of file format from the USB devices are compatible with the Audio SystemAs different Audio Systems support different types of file format from the USB drive, please refer back to the product manual which is available under Manuals tab
How to troubleshoot if a compact disc (CD) will not play.IMPORTANT: If using a CD-R or CD-RW disc, check the specifications of the CD player to verify that this media is supported. Sony cannot guarantee playback when using CD-R or CD-RW discs recorded by a disc burner

Warranty Information
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Repair Services
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MHC-GN1300D

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Questions & Answers: 64

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