MHC-V02

V02 High Power Audio System with BLUETOOTH® Technology / Included components may vary by country or region of purchase: RMT-AM330U

Questions & Answers: 64

How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
How can I compare Sony product specifications?If you want to know the differences in specifications for Sony products, this is how to do it! Visit the Sony website On the upper right-hand side, you will see a hamburger menu. (The three stacked lines indicate
Where can I buy genuine Sony products?Wondering where to buy Sony products? Click on the links below to find retail stores near you. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle
Bluetooth connection disconnect, sound cuts, music stop or noise occurs from the headphones or speakers.Make sure your device has the latest firmware installed. The latest firmware can be found under the Firmware/Software section of your product support page. If you are using either of these models WF-1000XM5, WF-1000XM4
[VIDEO] Sound enhancements on the Music Center AppLooking to get the most out of your Sony speakers? Hang out with Simeon as he covers the sound enhancement features of the Sony Music Center app. To learn more about Music Center mobile app, click here sjehMecbzmg
Unable to use the multi-room group feature with the Google Home app, or the multi-room group has been deletedThis can occur if you are using any of the following models. Update the device to the latest version to resolve the issue. HT-A9 HT-A7000 HT-A5000 LF-S50G SRS-RA5000 SRS-RA3000 SRS-XB402G SRS-XB501G SRS-HG1 SRS-HG2
[VIDEO] How to Customize Your Audio Using the Music Center AppEnjoying your wireless Bluetooth speaker from Sony, but want to tailor the audio experience to your specific tastes? Hang out and learn how you can adjust your compatible speaker’s bass, mids and treble to suit
Where can I purchase the remote control?If you are looking to purchase a new remote control, you can visit your nearest service center.
What types of file format from the USB devices are compatible with the Audio SystemAs different Audio Systems support different types of file format from the USB drive, please refer back to the product manual which is available under Manuals tab
How to troubleshoot if a compact disc (CD) will not play.IMPORTANT: If using a CD-R or CD-RW disc, check the specifications of the CD player to verify that this media is supported. Sony cannot guarantee playback when using CD-R or CD-RW discs recorded by a disc burner

Warranty Information
For information on Sony warranties
Contact support
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Repair Services
Learn self-fix information and check service centre locations here.

MHC-V02

Notice for Kazakhstan, Kyrgyzstan and Armenia customers

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Questions & Answers: 64

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