Do not move the main unit with disc on the disc tray. Remove all discs before moving the main unit. If you move the main unit with discs, the disc may fall off from the disc tray into the main unit and cause a malfunction.
If a disc has fallen into the main unit, contact an authorized service facility to have the disc removed.
Warranty Information
For information on Sony warranties
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Repair Services
Learn self-fix information and check service centre locations here.