Applicable Model

This information is for the following model(s):

  • ZV-1A

Required Download

Read this section before downloading the file.

To install this update, you first need to download the Sony Camera Driver. For details, read the How to download the Sony Camera Driver section of this article.

About This Download

Benefits and Improvements

  • Improves the operational stability of the camera

Notes:

  • ZV-1A is only available in certain countries and regions.
  • This update is for ZV-1A only. It is not available for ZV-1, ZV-1F, or ZV-1M2.
  • This update is only available for Windows and macOS. A memory card version is not provided.

File Info

  • Name: Update_ZV1AV101.dmg
  • Version: 1.01
  • Size: 328.2 MB (328 193 629 bytes)
  • Release Date: 01-09-2026

Preparation

Check the System Software Version of Your Camera

Follow the instructions below to check the system software version:

  1. Select Menu → Setup5 → Version.
  2. The system software version is displayed.

Notes:

  • If the system software version is Ver. 1.01, the update is not required.
  • If the Date/Time setting screen appears when you turn on your camera, set the date and/or time correctly.

System Requirements

Operating Systems

The latest system software update is compatible with the following versions of macOS:

  • macOS 26
  • macOS 15
  • macOS 14

Hardware Requirements

This system software update requires the following hardware:

Camera hardware:

  • Use the USB cable supplied with the camera.
    Note: Update functionality is not guaranteed with any other USB cable.

Computer hardware:

  • Hard drive space: 600 MB or more
  • RAM: 600 MB or more
    Note: Please close all other application software before updating the system software.

Power Requirements

  • Power source for the camera: Use a fully charged rechargeable battery pack (NP-BX1).
  • The update can only be performed when the battery power level is (three bars) or higher. We recommend you use a fully charged battery.

Download and Install

Important Notice

  • Close all other application software before updating the system software.
  • Use a fully charged rechargeable battery pack (NP-BX1).
  • Do not remove the battery during the update. Doing so may cause the camera to become inoperable.
  • Remove the memory card from the camera before starting the update process.
  • The system software update takes approximately 15 minutes. Do not allow your computer to go into Sleep mode during this time.
    Note: If the computer does go into Sleep mode and the update is interrupted, the entire update process must be restarted.
  • Do not open About This System Software Updater in the System Software Updater menu, as this may cause the software to crash.
  • Do not connect the camera to any device other than your computer.
  • Do not connect the camera and computer at this point.
  • Make sure your computer is connected to the Internet.
  • Follow the instructions in the System Software Updater window:
    1. Select Menu → Setup3 → USB Connection.
    2. Confirm that Mass Storage has been selected.
      If a different mode is selected, change it to Mass Storage.
    [USB Connection] appears fourth in the list.
  • On Mac computers with an Apple silicon (Apple M1) processor, you need to change the security policy.
  • The About This Mac screen will show an item labeled Chip, followed by the name of the chip.
  • For more information, refer to the How to change the security policy on Mac computers with Apple silicon article.
  • For Mac computers with an Intel processor, this step is not necessary.

How to Download the Sony Camera Driver

  1. Visit the Sony Camera Driver download page.
  2. Click the Download button.
  3. After reading the disclaimer, click Download.
  4. Save the file to the desktop of your computer (recommended).

How to Download the Updater

  1. Click the Download button above.
  2. After reading the disclaimer, click Download.
  3. The Update_ZV1AV101.dmg file will start downloading.
  4. Save the file to the desktop of your computer (recommended).
    File Size: 328.2 MB (328 193 629 bytes)

Step 1: Install the Sony Camera Driver

  1. Close all programs currently running on your computer.
  2. Double-click the Camera_Driver_2110a.dmg file you downloaded. Do not connect the camera to the computer at this point.
    Note: If you have already connected the camera to your computer, disconnect the camera before following this procedure.
  3. The Sony Camera Driver Installer will expand.
  4. Double-click the SonyCameraDriver.pkg icon.
  5. The installer screen opens. Proceed as instructed.
  6. You will be prompted to allow the application to install new software. Enter the password for the administrator account, then click Install Software.
    Enter it in the Password field in the center of the screen, and press the [Install Software] button at the bottom right of the screen.
    Notes:
    • If the operating system (OS) displays the System Extension Blocked dialog box, click the Open Security Preferences button. The macOS Privacy & Security screen opens.
      • The message varies depending on the OS version.
      • Here, “Extension” refers to the Sony Camera Driver.
    • If the operating system does not display the System Extension Blocked dialog box, go to Step 2: Start the Updater.
    At the bottom of the System Extension Blocked screen, there is an [Open Security Preferences] button.
  7. Press the Allow button in the Privacy & Security section of System Settings. If you cannot find the Allow button, try scrolling down the screen.
    [Privacy and Security] is located at the bottom left of the screen. The [Allow] button is displayed on the right side of the center area of the screen.
  8. If you are prompted to restart after clicking the Allow button, restart the computer and return to the beginning of the update procedure.
  9. If the Privacy & Security screen does not disappear, close the window manually.

Step 2: Start the Updater

  1. Double-click the Update_ZV1AV101.dmg file you downloaded. Do not connect the camera at this point.
  2. The Update_ZV1AV101.dmg file will expand.
  3. Double-click the SystemSoftwareUpdater icon.
  4. A message will prompt you to allow the application to make changes. Enter the password for the administrator account, then click OK.
    Enter it in the Password field in the center of the screen, and press the [OK] button at the bottom right of the screen.
  5. The System Software Updater will start.

    Notes:
    • If the system is not ready to start the update, an error message will appear. Take the appropriate actions below:
    • If the message “You need to restart your computer” appears, restart the operating system, then double-click the SystemSoftwareUpdater icon again.
    • If the message “You need to install Sony Camera Driver” appears, follow the procedure described in Step 1: Install the Sony Camera Driver, then double-click the SystemSoftwareUpdater icon again.
    • If the message “Check the Privacy & Security setting” appears, perform Steps 7, 8, and 9 in the Step 1: Install the Sony Camera Driver section, then restart the operating system and double-click the SystemSoftwareUpdater icon again.
  6. Turn on the camera and connect it to the computer using the supplied USB cable. USB Mode will appear on the LCD screen of the camera.
  7. Click Next. The current version number and updated version number will appear on the lower left side of the screen.
    IMPORTANT: Do not turn off the camera or disconnect the USB cable while the update is in progress.
    Notes: If the computer cannot find the device, the message “Could not find the camera for this update” will appear on the computer screen. Try the following:
    • Disconnect the USB cable and reconnect it.
    • If the computer has multiple USB ports, try a different port.
  8. After confirming that the current software version is Ver. 1.00, click Next. If the current system software version is Ver. 1.01, the update is not required. In this case, follow the steps below:
    1. Disconnect the camera from the computer.
    2. Click Finish.
    3. Turn off the camera.
    4. Remove the battery pack.
    5. Reinsert the battery pack.
    6. Turn the camera back on.
    • The following System Software Updater screen will appear when an update is required:
      The [Current Version] on the lower left of the screen is showing 1.00 or earlier, and the [Version after the update] is showing 1.01.
    • The following System Software Updater screen will appear when an update is not required:
      The [Current version] and [Version after the update] are displayed as 1.01 at the bottom left of the screen.
  9. The camera will reset automatically.

    Note: The Loading icon may not be displayed depending on the OS version you are using.
  10. Start the update. After the camera automatically restarts, the update begins and a progress bar appears. The update takes approximately 15 minutes to complete.
    IMPORTANT: Do not turn off the camera or disconnect the USB cable while the update is in progress.
  11. When the update is complete, the camera automatically restarts. When the LCD screen appears again, click Finish, then disconnect the USB cable.

    Note: After the camera restarts, a data recovery warning may be displayed. This is normal. Wait until the warning disappears.

Notes:

Step 3: Confirm the System Software Version of Your Camera

  1. Select Menu → Setup5 → Version.
  2. The system software version will be displayed.

Questions and Answers

What to do if the update fails to complete

If the camera screen remains black for more than 15 minutes, follow these steps to troubleshoot the issue:

  1. Disconnect the USB cable from the computer.
  2. Remove the battery and AC adapter from the camera, leave them disconnected for a few minutes, then insert the battery again or reconnect the AC adapter.
  3. Restart the computer.
  4. Turn on the camera and perform the installation process again.

Why does the “Failed to update” message appear instead of the version confirmation screen after launching the System Software Updater?

If this happens, it's possible that you updated your camera in the past using the System Software Update Helper driver. Follow these steps to uninstall that software and restart the update:

  1. Download the System Software Update Helper driver again, then uninstall the driver using the uninstaller tool in the Uninstaller folder of the downloaded file.
  2. After uninstalling the System Software Update Helper driver, double-click the Update_ZV1AV101.dmg file to restart the update.

Sony SupportZV-1A

    ZV-1A System Software (Firmware) Update Ver. 1.01 (Mac)