Camera Troubleshooting Guide

If camera system software updates prevent you from using an existing Imaging Edge Mobile, you will need to migrate to Creators' App for the camera. Creators' App improves upon Imaging Edge Mobile functionality by adding new features such as cloud storage, the Discover site for interacting with other content creators, and support for future camera system software updates. After updating the camera system software, install Creators' App and set up a connection as described in "If you did not set up a connection initially."

Applicable models: ILCE-7RM5 (Ver. 2.00 or later), ILCE-7M4 (Ver. 2.00 or later), ILME-FX3 (Ver. 3.00 or later), ILME-FX30 (Ver. 2.00 or later)

• To migrate from Imaging Edge Mobile to Creators' App by applying a software update to the camera, you must first update Imaging Edge Mobile to the latest version (Ver. 7.7.2 or later).
• If you are using an iPhone/iPad, restart your iPhone/iPad (turn the power off and then turn it back on again) after updating the camera, and then connect the camera to Creators' App.

For smooth movement, try (Auto Mode).

To set (Auto mode),

• For Interchangable Lens Cameras: Set the mode dial to (Auto Mode).
  
• For ZV-1F: Go to MENU → (Shooting) → [Shooting Mode] → [Shoot Mode] → [Intelligent Auto].
• For other models, please refer back to the product's help guide for setting details

The camera turns off automatically when the temperature of the camera body rises beyond a certain point. If you will be using the camera for an extended period of time, use (Auto Mode). On a camera with an [Auto Power OFF Temp.] setting, selecting the [High] setting will extend the length of time you can use the camera continuously.

To set (Auto mode),

• For Interchangable Lens Cameras: Set the mode dial to (Auto Mode).
  
• For ZV-1F: Go to MENU → (Shooting) → [Shooting Mode] → [Shoot Mode] → [Intelligent Auto].
• For other models, please refer back to the product's help guide for setting details