Article ID : 00198347 / Last Modified : 15/02/2022

I hear camera noise when playing back video recorded on my camera

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Due to the lens and camera structure, some internal operating sounds may be recorded in movies. The sounds are inaudible in most recording environments but are easier to hear where it is very quiet.

    Check the following.

    • Any zooming or dial or button operations during movie recording may cause lens operating sounds or zoom lever or dial sounds to be recorded.
    • Zooming sounds can be reduced on models with variable zoom speed, such as power zoom or zoom using the zoom lever on the camera or lens, by setting the zoom speed to low.
    • Rubbing sounds may be recorded if your finger or other objects touch the microphone area. Do not touch this area when recording movies.

    Notes: The following applies to some cameras. To see if your camera includes these functions, refer to specifications in the included manual.

    • On cameras that can connect to an external mic (sold separately), operating sounds and the like may be reduced by connecting an external mic when recording.
    • Zoom driving sounds during custom key operation can be reduced by assigning zoom operation to custom keys and setting the custom key zoom speed to low.
    • When using an external mic with a low-cut function, recording of operating sounds and the like may be reduced by using the low-cut function.