Questions & Answers: 50
- Cannot adjust the volume with –/+ (volume) buttons during a Bluetooth connection.Depending on the connected device, it may not be possible to adjust the volume of the speaker from the Bluetooth device when music playback is stopped or paused. Adjust the volume while playing music from your Bluetooth
- The Buttons on My Speaker Don't Respond During Bluetooth PlaybackDepending on the specifications of the device or app used during Bluetooth playback, the buttons of your speaker may not function. Operate your paired device directly to control the playback.
- Portable Speaker volume decreases and stays lowIMPORTANT: If model-specific information is needed to complete these steps, refer to the manual supplied with the product. The following situations may cause your portable speaker to output low volume even at the
- Is it necessary to pair with each connection?IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. When connecting Bluetooth devices for the first
- Does my unit support the SCMS-T content protection method?This unit can receive content through Bluetooth connection that is protected by SCMS-T content protection method .
- How to delete registered information of all devices paired with the wireless speaker.Deleting just one set of pairing information is not supported by the wireless speaker. You need to delete all pairing information by initializing the speaker. IMPORTANT: All settings of the wireless speaker are
- How to pair your Bluetooth device to a laptop / desktopStep 1: Make sure your laptop / desktop has a Bluetooth module The first important step is to make sure the laptop / desktop has a Bluetooth module. Some laptop / desktop might not come with this hardware. Check
- [VIDEO] Smartphone is unable to connect to a previously paired Bluetooth speakerTutorial: Learn how to turn captions on or off when watching Internet videos from YouTube
- How can I compare Sony product specifications?If you're interested in comparing Sony product specifications, this is the way to do it! Visit the Sony website Go to the Electronics tab and choose a product category Choose the products you want to compare
- Where can I buy genuine Sony products?Wondering where to buy Sony products? Click on the links below to find retail stores near you. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle
Bluetooth Pairing and Troubleshooting