Sony SupportBlu-ray Home Theater Systems

BDV-N9200W

Blu-ray Home Cinema System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB126, SS-TSB138, SS-TSB133, SS-CTB125, RM-ADP118, RM-ADP120, RM-ADP117

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Questions & Answers: 110

How to perform a factory reset on a Blu-ray Disc Player or Network Media Player.Confirm the Menu screen before a Factory Reset The steps in this article are only applicable if the menu screen of your device looks like the image below: Steps to perform Factory Reset on your Blu-ray Disc Player
What is MHL?MHL stands for Mobile High-Definition Link. MHL uses a five-pin connection to deliver up-to 1080p picture quality, 192khz sound quality and 7.1 channel surround sound. Since MHL uses such a small pin count, it is
Setup and Troubleshoot NetflixChoose a different Video Streaming Service Netflix® is an online subscription service that charges a flat rate monthly fee for rental-by-mail and online streaming of movies and TV episodes. Please note, not all
Service Icons disappeared - Cannot launch Network Service on my Blu-ray player or AV receiver after 22nd May 2018From the 22nd May 2018, a very small portion of Sony Blu-ray players / AV Receivers may become unable to access apps, updates or other network services. This is due to cached information remaining on your devices
What are the sound characteristics and audio formats from each output jack?The following are the supported sound characteristics (number of channels and sampling frequency) and audio formats from each output jack for the player: NOTE: Refer to the Applicable Products and Categories of
The player does not respond to any button, when trying to playback some Blu-ray titlesIf the Blu-ray player doesn’t respond when trying playback specific discs, please perform the following steps and check whether the issue is resolved after each step. Press and hold the power key button on the player
Error: 400/404, the YouTube app does not launch on a Blu-ray playerIf Error 400/404 is displayed when you try to launch the YouTube app, update the Internet Service. Note: These symptoms are not failures of Blu-ray Disc Players and Blu-ray Disc Home Theater Systems. Updating the
Support for the Music Center mobile appMusic Center (successor app to SongPal) is the app designed by Sony to manage Wireless Audio devices, and is essential to the setup of Wireless Stereo, Surround and Multi-room features. The app also allows you to
How can I remove audio devices or groups from the Music Center (SongPal) app?In order to remove speakers, other audio devices or groups from the Music Center (SongPal) app, follow the below procedure: In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the
How many portable speakers can be connected simultaneously using SongPal Multi-Room?Up to ten speakers can be connected and play music simultaneously using SongPal Multi-Room feature.

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BDV-N9200W

Blu-ray Home Cinema System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB126, SS-TSB138, SS-TSB133, SS-CTB125, RM-ADP118, RM-ADP120, RM-ADP117

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Questions & Answers: 110

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