Sony SupportSound Bars & Surround Speakers

HT-S500RF

5.1ch Home Cinema Soundbar System with Bluetooth® technology | HT-S500RF / Included components may vary by country or region of purchase: SA-WS500RF, SS-SS500RF, RMT-AH412U, SS-S500RF

Questions & Answers: 70

Sound Bar Troubleshooting GuideIMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions Click on the topic to view the Troubleshooting: Hint:
[VIDEO] Bluetooth Series - How to pair devicesA 4-part series, we’ll take you through everything you need to know to get the most out of your Sony Bluetooth devices. In the first episode of the series, we’ll explain the basics about the Bluetooth technology
[VIDEO] Bluetooth Series - Pairing devices with NFC (Near Field Communication)A 4-part series, we’ll take you through everything you need to know to get the most out of your Sony Bluetooth devices. In this second episode of our series, we’ll explain how to transfer pictures, files and data
How can I compare Sony product specifications?If you're interested in comparing Sony product specifications, this is the way to do it! Visit the Sony website Go to the Electronics tab and choose a product category Choose the products you want to compare
Where can I buy genuine Sony products?Wondering where to buy Sony products? Click on the links below to find retail stores near you. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle
How to test the speed of your Internet connection.You must have a working Internet connection connected to a computer and use a website to test your connection speed. Your speed may change over time, so the results of your test may not be the same from day to day
What is one-touch mirroring?One-touch mirroring is an app that allows you to wirelessly send information from your smartphone or wireless device to a TV. This makes it easy to share information so that everyone in a room can see what is on
When I connect the TV to the Soundbar or AV Receiver via HDMI while they are also connected via Bluetooth, no TV sound is heard.This issue will occur if you use both HDMI and Bluetooth to connect the Soundbar or AV Receiver to the TV. If this happens, disconnect the Bluetooth connection and use only HDMI connection. If you want to switch
What is Dolby Atmos technology?What is Dolby Atmos? Dolby Atmos is a surround-sound technology that can expand the surround experience with channels and sounds coming from overhead. It creates an immersive dome of sound that elevates the audio
Unable to use the multi-room group feature with the Google Home app, or the multi-room group has been deletedThis can occur if you are using any of the following models. Update the device to the latest version to resolve the issue. HT-A9 HT-A7000 HT-A5000 LF-S50G SRS-RA5000 SRS-RA3000 SRS-XB402G SRS-XB501G SRS-HG1 SRS-HG2

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HT-S500RF

5.1ch Home Cinema Soundbar System with Bluetooth® technology | HT-S500RF / Included components may vary by country or region of purchase: SA-WS500RF, SS-SS500RF, RMT-AH412U, SS-S500RF

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Questions & Answers: 70

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