Article ID : 00353052 / Last Modified : 07/04/2025Print

My smartphone vibrates when I use the Sony | BRAVIA Connect app

    With Sony | BRAVIA Connect version 3.4 or later, your smartphone provides haptic feedback through vibrations. Because of this, when you are using the app, your smartphone may vibrate in the following situations:

    • When swiping or tapping on the touchpad
    • When using the remote control to change TV channels, adjust the volume, etc.
    • When configuring settings for Picture & Sound, Audio output, etc.
    • When completing initial settings or software updates

    Notes:

    • Not all of the above actions will cause a vibration.
    • The vibration may not work depending on your smartphone's specifications and/or settings.

    Hint: If you don't want your smartphone to vibrate:
    You can change the settings on your smartphone if you don't want it to vibrate. The following steps are just examples. For details, refer to your smartphone user manual.

    • Android smartphone
      Tap SettingsSound & vibrationVibration & haptics, and then set Use vibration & haptics to Off.
    • iPhone / iPad
      Tap SettingsSound & Haptics, and then set System Haptics to Off.

    Notes:

    • Depending on your smartphone's specifications, disabling the setting may prevent your phone from vibrating when you receive a call or an emergency earthquake alert.
    • Some smartphones do not allow you to turn off the setting. Please check your smartphone's specifications for details.