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Televisions & Projectors

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    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

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    • Android TV | Google TV (BRAVIA)

    • Android TV | Google TV (BRAVIA OLED)

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    Popular Topics

    Connections

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

    TV Wall Mount FAQ

    Find answers to common questions regarding mounting your TV.

    Get Help With Video Streaming Services

    Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 478

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KD-65X8000H
      DownloadsManualsQuestions & Answers
    • KD-55X8000H
      DownloadsManualsQuestions & Answers
    • KD-55X9000H
      DownloadsManualsQuestions & Answers
    • KD-65X9000H
      DownloadsManualsQuestions & Answers
    • KD-55X8500G
      DownloadsManualsQuestions & Answers
    • KD-49X8000H
      DownloadsManualsQuestions & Answers
    • KD-65X8500G
      DownloadsManualsQuestions & Answers
    • KD-85X8500G
      DownloadsManualsQuestions & Answers
    • KD-75X9000H
      DownloadsManualsQuestions & Answers
    • KD-75X8000H
      DownloadsManualsQuestions & Answers

    Important Information

    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Notice to owners of BRAVIA KDL-60W850B/ KDL-70W850B
    • Termination of Track ID, Music Search, Video Search on Sony 2011 and 2012 BRAVIA TVs
    • Termination of Serial Abtak service on Sony 2016 through 2018 BRAVIA Android and non Android TVs

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • Frequently Asked Questions for Sony's Android TV
    • Android TV Apps to get you started
    • Getting Started with Android TV
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