Article ID : 00202680 / Last Modified : 11/03/2025Print

Troubleshoot your Bravia TV Wi-Fi Connection (Other than Android TV)

    Perform the following steps:

    1. Make sure the TV has the latest system software update installed. Refer to How to perform software update on BRAVIA TV.
    2. Set the TV from DHCP to Static IP and Google DNS Settings.
      1. Obtain the Local IP using you mobile phone.
        1. IP address or IPv4 address
        2. Subnet Mask
        3. Default Gateway
        4. Primary DNS or DNS server
        5. Secondary DNS
      2. Using the remote supplied with the TV, press the Home button.
      3. Select Settings.
      4. Select System Settings
      5. Select Set-up.
      6. Select Network
      7. Select Network Set-up
      8. Select Set up network connection
      9. Select Expert.
        NOTE: For secured wireless setup, a Network security key needs to be entered before the IP address and Proxy server setting screen is displayed.
      10. Connect to the Router and Enter the password to connect.
      11. Enter the IP information for the TV obtained on Step 2.
        • IP address: The IP address should be the same, except for the last number in the four-number sequence. Change the last number to a number higher than the original but less than 254. For example, if the IP address shown on your mobile phone is 192.168.0.5, enter 192.168.0.105
        • Subnet Mask: Enter the Subnet mask exactly as attained from the mobile phone.
        • Default Gateway: Enter the Gateway/ Router exactly as attained from the mobile phone.
        • Primary DNS: Enter 8.8.8.8 as Primary DNS
        • Secondary DNS: Enter 8.8.4.4 secondary DNS
          NOTE: Sony do not use a proxy server. Select NO if prompted to use a proxy server.
    3. Select Save and Connect to establish a Network connection.