Before you start
- For models other than Google TV and Android TV, refer to the article How to reset the television to the original factory settings.
- If you need to confirm your TV model type, refer to the How to check if your BRAVIA TV is a Google TV, Android TV, or other TV article.
Step 1: Power Reset
First, try performing a Power Reset if you have not done so already. A Power Reset does not usually reset settings such as those mentioned below Warning to factory settings. If you have already performed the Power Reset, proceed to the next step.
Step 2: Factory Data Reset
WARNING! A Factory data reset deletes all customized settings, including channels, account information (such as a Google account), system and applications data, downloaded apps, wired and Wi-Fi network settings, parental lock settings, and camera device's data. The TV will return to how it was at the time of purchase.
Select your TV type: