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Online Web Support

Online Web Support

For more Support, Updates, Firmware, Downloads and Tutorials, visit:
www.sony-mea.com/en/electronics/support

Contact Centre

Contact Centre

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Support & Repairs

Technical Support & Repairs

Meet our Engineers who will resolve any technical difficulty at the below service centre

Authorized Service Centre:
X-cite General Trading Co. S.P.C.
Block No. 4, Street No. 12,
Next to Alghanim Freight
Al Rai Industrial Area, Safat, Kuwait.
Tel : 1 803535.

Thank you for purchasing a Sony product.

In addition to your specific legal rights under applicable law, Sony Middle East and Africa FZE ("Sony") provides you warranty coverage for certain Sony products specifically for the Kuwait market and purchased from Sony authorised dealer in the State Of Kuwait ("Sony Products") with certain limitations ("Warranty").
Please carefully read and understand the terms and conditions of the Warranty provided hereunder.

Warranty Terms and Conditions

Please contact the following Sony Authorised Service Centre to avail Warranty Services:
X-cite General Trading Co. S.P.C.
Block No. 4, Street No. 12, Next to Alghanim Freight
Al-Rai Industrial Area
Safat, Kuwait.
Tel : 1-803535
Email : XciteSMTeam@alghanim.com
Service Hours : Saturday to Thursday : 8:00 am to 7:00 pm


*Home Service is applicable for Sony In Warranty Televisions above 40" only.
# Multi Country Warranty for Televisions valid in India, Philippines and Egypt, for all sales made with effect from the 1st of September 2018 and onwards.