The volume of the soundbar or home theater system automatically decreases
If the volume of the audio being played is too loud, an automatic protection feature activates to prevent damage to the speakers. This is normal and not a malfunction of the product. To protect your soundbar or home theater system, lower the volume or switch to other content.
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product.
Repair Services
Learn self-fix information and check service centre locations here.