Article ID : 00355212 / Last Modified : 30/05/2025Print

While two devices are connected simultaneously with LE audio, I can’t connect to the paired device using the Sony | Sound Connect app

    Depending on the connected devices, the headphones may be unable to connect to the paired device using the Sony | Sound Connect app (you can do this by tapping Connected Device(s) → Manage Connected Devices screen).

    If this doesn’t work, switch the connection to the other paired device using the device’s Bluetooth settings screen.